Why was my Pin up registration not approved?
If your Pin up registration was not approved, it usually means some info could not be verified.
Here’s what to check and fix:
- Check your email/SMS:
- Look for a message from Pin up with the reason (wrong data, duplicate account, missing documents, etc.).
- Verify your data:
- Make sure your name, date of birth, and address match your NID/passport.
- Check mobile number and email are written correctly.
- Age & country rules:
- You must be 18+ and registration must be legal in Bangladesh.
- Submit documents again (if asked):
- Upload clear photos of NID/passport and, if needed, a selfie.
- Contact support:
- Use live chat or email support, mention your login and describe the problem.
Tip: Do not create a second account. Always fix and verify the first one before using the casino or placing bets.